Your satisfaction is our mission!
Service by phone
If you have a question or issue with your strapping system, simply speak to our technical team on the phone and we’ll try to resolve the problem. This works in 3 out of 4 cases..
Repair and loan units
If we need the machine to fix it, we’ll send you a loan ErgoPack machine. We aim to deliver this the next working day, so that you can carry on with business as usual. All necessary checks and any repairs needed will be carried out by Wessex Packaging, Official UK Distributors, in our service centre.
With a wide stock of spare parts available, Wessex will be able to solve any issue and return the machine to you.