Customer service
![[Translate to English:] [Translate to Great Britain:] Ein Mann steht an einem ErgoPack Umreifungsgerät](/fileadmin/_processed_/1/4/csm_Kundendienst-ErgoPack_608b78e84e.webp)
Your satisfaction is our mission!
Service by phone
If you report us a disturbance of your strapping system, our technicians will initially try to solve the problem together with you by phone. This works in three of four cases.
Loaner Units
If the cause of the defect cannot be found, we will send you right away – usually the same day - one of our loaner units. Thus you will be able to continue to work the next day.
Repair
Your defective machine will be checked and repaired at our service center in Lauingen and sent back to you at short term.
ErgoPack Manuals
ErgoPack X-pert Line
700X - 745X
ErgoPack 700 - 740E
Model 2017
ErgoPack
Model 600E
ErgoPack E-conomy Line
700 - 745E
ErgoPack 700 - 740E
from 03/2014
ErgoPack
Model 600
ErgoPack Air
713-580 / 726-580 / 745-580
ErgoPack Model 700 - 730E
(to 08/2010)
Spare parts
ErgoPack E-conomy Line / Model 2017
All Modules
ErgoPack E-conomy Line / Model 2017
Sealing head 712
ErgoPack E-conomy Line / Model 2017
Sealing head 713
ErgoPack Air
All Modules
Model 700-740E from 09/2010
Frame
Model 700-740E from 09/2010
Control box and battery
Model 700-740E from 09/2010
SoftSlide-ChainLance
Model 700-730E to 08/2010
Frame
Modell 700-730E bis 08/2010
Kettenlanze
Model 700-730E to 08/2010
Sealing head 720
Model 700-730E to 08/2010
Storage plate with drive
Model 700-730E to 08/2010
Control box and battery
Model 700-730E to 08/2010
Sealing head 730
Model 700-730E to 08/2010
Tool-Lift
Model 700-730E to 08/2010
Reserving sledge 85
Mobile Overheight-Module
Frame
Special Equipment
Triplex–Tool–Lift
Special Equipment
Reversing sledge 47 G3 B
Special Equipment
Reversing Sledge 85S G3 B
