Customer service
![[Translate to UAE EN:] [Translate to Great Britain:] Ein Mann steht an einem ErgoPack Umreifungsgerät](/fileadmin/_processed_/1/4/csm_Kundendienst-ErgoPack_608b78e84e.webp)
Your satisfaction is our mission!
Service by phone
If you have a question or issue with your strapping system, simply speak to our technical team on the phone and we’ll try to resolve the problem. This works in 3 out of 4 cases..
Repair and loan units
If we need the machine to fix it, we’ll send you a loan ErgoPack machine. We aim to deliver this the next working day, so that you can carry on with business as usual. All necessary checks and any repairs needed will be carried out by YES Machinery, Official UAE Distributors, in our service centre.
Spare parts
With a wide stock of spare parts available, YES Machinery will be able to solve any issue and return the machine to you.
ErgoPack Manuals
ErgoPack X-pert Line
700X - 745X
ErgoPack 700 - 740E
Model 2017
ErgoPack
Model 600E
ErgoPack E-conomy Line
700 - 745E
ErgoPack 700 - 740E
from 03/2014
ErgoPack
Model 600
ErgoPack Air
713-580 / 726-580 / 745-580
ErgoPack Model 700 - 730E
(to 08/2010)
Spare parts
ErgoPack E-conomy Line / Model 2017
All Modules
ErgoPack E-conomy Line / Model 2017
Sealing head 712
ErgoPack E-conomy Line / Model 2017
Sealing head 713
ErgoPack Air
All Modules
Model 700-740E from 09/2010
Frame
Model 700-740E from 09/2010
Control box and battery
Model 700-740E from 09/2010
SoftSlide-ChainLance
Model 700-730E to 08/2010
Frame
Modell 700-730E bis 08/2010
Kettenlanze
Model 700-730E to 08/2010
Sealing head 720
Model 700-730E to 08/2010
Storage plate with drive
Model 700-730E to 08/2010
Control box and battery
Model 700-730E to 08/2010
Sealing head 730
Model 700-730E to 08/2010
Tool-Lift
Model 700-730E to 08/2010
Reserving sledge 85
Mobile Overheight-Module
Frame
Special Equipment
Triplex–Tool–Lift
Special Equipment
Reversing sledge 47 G3 B
Special Equipment
Reversing Sledge 85S G3 B
